Our support specialists are always happy to answer any questions about our products and solutions. If you haven't found the answers you are looking for in our support center, use the contact information below to open a ticket.
Technical Support via phone or email will be readily available during the business hours of 8:00 AM to 5:00 PM EST, Monday - Friday. If you are contacting us outside of these business hours, please allow up to 24 hours for a response from our support team.
AMS Support
account.support@infobaselearning.com
Richard Lewis extension 4226
Product Support
![]()
database.support@infobaselearning.com
Richard Lewis extension 4226

video.support@infobaselearning.com
Ralph Pierre extension 4302
Ian Anderson extension 4236

ebook.support@infobaselearning.com
Anna Hutchinson extension 6021

Matthew Baron extension 6030
Ian Anderson extension 4236
![]()
database.support@infobaselearning.com
Richard Lewis extension 4226